Privacy Policy

Privacy Policy

At Zylvera Industries Private Limited (“Zylvera,” “Company,” “we,” “our,” or “us”), we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.Zylvera.com (“Website”) and purchase our products.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

INFORMATION WE COLLECT

We may collect the following types of information from you:

Personal Information

• Name
• Email address
• Phone Number
• Billing and shipping address
• Payment details (processed securely via third-party gateways; we do not store card details)

Non-Personal Information

• IP address
• Browser type and version
• Device type and operating system
• Pages you visit on our Website
• Cookies and usage data

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

• To process and fulfill your orders
• To provide customer support and respond to queries
• To send you order confirmations, shipping updates, and account notifications
• To improve our Website, services, and product offerings
• To send marketing communications, offers, and promotions (only if you have opted in)
• To comply with legal obligations

COOKIES & TRACKING TECHNOLOGIES

3.1 Our Website uses cookies and similar technologies to enhance user experience, analyze trends, and track Website activity.

3.2 You can manage or disable cookies through your browser settings, though some features of the Website may not function properly without cookies.

SHARING OF INFORMATION

We respect your privacy and do not sell or rent your personal information. However, we may share your data in the following cases:

• With trusted third-party service providers (such as courier partners, payment gateways, IT support) to fulfill your orders.
• With legal or regulatory authorities if required under applicable law.
• During a business transfer (merger, acquisition, or sale of assets), where customer data may be transferred as part of the transaction.

DATA SECURITY

5.1 We implement reasonable physical, electronic, and administrative safeguards to protect your personal information.

5.2 While we strive to secure your data, please note that no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

YOUR RIGHTS

You have the right to:

• Access, correct, or update your personal information;
• Request deletion of your personal data (subject to legal or contractual obligations);
• Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. We encourage you to review their privacy policies before sharing personal information.

CHILDREN’S PRIVACY

Our Website is not directed towards children under the age of 18 years, and we do not knowingly collect information from minors. If we discover that a child has provided personal information, we will delete it promptly.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our Website after such updates constitutes your acceptance of the revised policy.

For any queries or concerns regarding this Privacy Policy or your data, please contact us:

Zylvera Industries Private Limited
Registered Address: F-129, Utsav Apartment, Sector-18, Rohini, New Delhi – 110089, India
Website: www.Zylvera.com
Email:zylveraindustries@gmail.com
Phone: +91 8107170029