Welcome to Zylvera.com (“Website”), owned and operated by Zylvera Industries Private Limited (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of our products. By accessing or using Zylvera.com, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Website.
1.1 By using our Website, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.
1.2 If you are using this Website on behalf of a company or entity, you warrant that you have the authority to bind that entity to these Terms.
2.1 You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations.
2.2 You shall not misuse the Website by:
3.1 Product Information: We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color, design, or finish may occur due to photography and screen settings.
3.2 Placing Orders: By placing an order, you make an offer to purchase the selected product(s). Orders are subject to acceptance and availability.
3.3 Order Confirmation: An order is confirmed only after full or partial payment is received and acknowledged by us. We reserve the right to cancel or refuse any order at our discretion.
3.4 Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. Taxes, duties, and shipping charges (if any) will be added at checkout.
4.1 Payments must be made through our authorized payment gateways or accepted modes of payment.
4.2 We do not store your payment information. All transactions are processed securely through third-party payment providers.
4.3 In case of payment failure, we are not liable for any damages or losses incurred.
5.1 Orders are processed within 7 working days of confirmation. Delivery timelines may vary depending on location and courier service.
5.2 We are not responsible for delays caused by courier partners, customs, or unforeseen circumstances.
5.3 Risk of loss or damage passes to you upon delivery of the product to the shipping address provided.
6.1 Eligibility: Returns/exchanges are accepted only if the product is defective, damaged, or incorrectly delivered.
6.2 Return Window: Requests for returns/exchanges must be made within 7 days of delivery.
6.3 Condition: Returned items must be unused, unworn, and in their original packaging with tags
6.4 Refunds: Refunds, if approved, will be processed to the original payment method within 7-14 business days after inspection.
6.5 Customized or sale items are non-returnable and non-refundable.
7.1 All content on the Website, including but not limited to logos, designs, product images, text, graphics, and software, is the property of Zylvera Industries Private Limited and protected under applicable intellectual property laws.
7.2 You may not reproduce, distribute, or modify any content without prior written consent from the Company.
8.1 The Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
You agree to indemnify and hold harmless Zylvera Industries Private Limited, its directors, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.
Your use of the Website is also governed by our Privacy Policy, which forms an integral part of these Terms. Please review our Privacy Policy for details on how we collect, use, and safeguard your information.
We reserve the right to suspend or terminate your access to the Website at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent or unlawful activities.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, New Delhi.
We may update or revise these Terms from time to time without prior notice. The updated version will be posted on the Website, and continued use of the Website constitutes acceptance of the revised Terms.
For any queries, complaints, or concerns regarding these Terms, please contact us at:
Zylvera Industries Private Limited
Registered Address: F-129, Utsav Apartment, Sector-18, Rohini, New Delhi – 110089, India
Website: www.Zylvera.com
Email:zylveraindustries@gmail.com
Phone: +91 8107170029
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